Frequently Asked Questions

Get fast answers to your most pressing questions.

Plans & Pricing

How much do your plans cost?

Campsite offers a Pro plan that cost $8 per month or $80 per year. View pricing and feature details here.

How do I upgrade or downgrade my account plan?

When logged in, click on 'Change Plan' in the navigation under the account option at the top of the page. If you're on mobile, you'll have to open the menu first using the hamburger icon.

After you're on the Change Plan page, select the plan you'd like, scroll down and click "Change Plan".

General

Can I upload my own images for my links?

Yes! You can upload your own images on any of our plans.

Errors / Issues

Why aren't my links showing up?

Make sure you've enabled your button by looking for the "Enabled" toggle in the bottom left corner of your link. It will have a blueish background when it is checked.

When I click my link on Instagram it says it isn't available

Take a look at our more in depth support article.

My custom meta tags aren't correct on Facebook

If you're wondering why the Facebook preview of your profile isn't up to date, it may be because Facebook needs to be told to re-fetch your updated information. That can be done on the Facebook sharing debugger. After entering your profile URL, select the "Scrape Again" button to update.

Account

How do I delete my Ask The Doctor account?

If you're no longer interested in having an Ask The Doctor account, we offer the ability to remove it. Go to the account page, scroll to the bottom, and select the "Delete Account" button.

Don't see an answer to your question? Contact us.